Monday, July 13, 2009

Payment / Shipping / Refunds / Exchanges

Posted by Teapots and Toads at 9:04 AM
I accept payment via Paypal. Payment for merchandise must be remitted within 3 business days or your order will be canceled.

Once payment has been received, custom orders will be completed and shipped within 7-10 business days. All ready to ship items will go out within 48 hours.
I use USPS for all shipping, most items are light enough they can be shipped First Class Parcel. I do ship to APO addresses. Shipping cost includes delivery confirmation. $3.00 + $1.00 for each additional diaper cover.

Refunds / Exchanges
Please double check the listing to ensure that the item you are buying meets your needs (check measurements, etc.) While I guarantee your satisfaction in your Diaper Koozie purchase it costs us both time and shipping when items need to be returned.
MY GUARANTEE: If you have any questions or concerns or are unhappy with your product for any reason please let me know right away as I am happy to work with you to provide a great experience. I guarantee my sewing! Although all items are sewn individually and may have minor stitching flaws or variations I stand by the quality of my work. If your Diaper Koozie Product fails to wash or wear well return it for an immediate repair or replacement.
If you are unhappy with your items for any reason you can return all UNUSED items for a full refund, less shipping. Because of the nature of these items I am not able to accept used items back. Your satisfaction is important to me!


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